What Information We Gather and Why
When you open an account with us, we collect the details you provide during registration — your name, contact number, and the wallet identifiers you use for bKash, Nagad or Rocket deposits. Every time a deposit or withdrawal is processed through one of those wallets, a
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transaction reference is logged against your account for reconciliation and fraud-prevention purposes. We also collect device and session data — browser type, IP address, and page interactions — to keep your account secure and to understand how the platform is being used. If you contact our
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support team, the conversation record is retained so we can follow up accurately. We do not sell your personal data to advertisers or unrelated third parties. Data may be shared with payment processors such as bKash, Nagad and Rocket solely to complete your requested transaction, and
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with regulatory or law-enforcement bodies if legally required. Your data is retained for as long as your account remains active and for a further period required by applicable financial-compliance rules. You may request a copy of your data or ask us to delete it by contacting
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our support channel directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.